SCARF case worker achieves great results

Under the Multicultural NSW – COVID-19 Emergency Relief Grant for Vulnerable Temporary Visa Holders and Specialist Migrant and Settlement NGOs funding, SCARF recruited and employed an experienced family caseworker with extensive CALD community experience in October 2020.

The family caseworker, Sitara, was responsible for coordinating referral, requests for assistance (triage), and providing case managed support to SCARF community members and their families assessed as having complex needs or requiring additional support. She also supported the allocation and delivery of services provided by trained SCARF volunteers across a range of SCARF social inclusion programs such as the befriending program. 

Sitara said, “I loved working as a family caseworker because it is so rewarding being able to support community members reach their fullest potential. The most rewarding part of this job for me was when I managed to find a solution that worked for the community member. I will forever be grateful to SCARF for helping to make this possible for me.” 

SCARF acknowledges that this program was directly supported by funding from the NSW Government.